BanaSor Privacy Policy

BanaSor Application Privacy Policy

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1. Introduction

"BanaSor" (the "Application") is an educational support platform provided by BanaSor Education Technologies ("we," "us," "our"). Your privacy is critically important to us. This Privacy Policy explains what information we collect when you use our Application, how we use that information, with whom we share it, and your rights regarding your data.

By using this Application, you agree to the data collection and use practices described in this Privacy Policy.

2. Information We Collect

a) Information You Provide Directly

Account and Profile Information: When you first sign in to our Application, we collect basic identity information depending on your chosen method (Google or Apple). We request additional information from you when you complete your profile. This information includes:

  • Identity Information: Your name, surname, and email address.
  • Educational Information: Your grade level (e.g., 8th Grade, 12th Grade, Graduate), your target exam goal (e.g., YKS, LGS), and your academic track (e.g., STEM, Social Sciences). This information helps us provide you with tailored content and features.

User Content:

  • Question Images: When you use the "Solve Question" feature, we collect the photos of questions that you take with your camera or select from your gallery. These images are uploaded to our servers to be analyzed by artificial intelligence and stored for your future access.

b) Information Collected Automatically While Using the Application

Usage and Performance Data: We collect the following data to track your progress and performance in the Application:

  • Practice Exam Results: Your results from the practice exams you plan, such as the number of correct, incorrect, and blank answers, are recorded. This data is used to provide you with detailed analyses.
  • Study Plan Data: Your weekly study plans, whether AI-generated or manually created (including subjects, topics, times, and question goals), are saved.
  • Topic Progress: Information about the topics you mark as completed on the "My Topics" screen is stored.
  • Daily Completion Status: Information confirming that you have completed your daily goals using the "Complete Day" feature is recorded.
  • Solved Question Logs: Questions you have had solved by the AI are saved to your account along with their solutions, subject, and topic information.
  • Local Storage Information: We store some data locally on your device to make the application run faster and provide offline access. This data includes a copy of your profile and dashboard information, practice exam data, and your study plan. We also use your device's local storage (SharedPreferences) for simple preferences, such as showing the onboarding screens only once.

3. How We Use Your Information

  • Service Provision and Personalization: We use your information to create and manage your account and to offer a personalized experience (e.g., recommending study plans and exams appropriate for your exam goal).
  • Providing AI Features:
    • We send your question images to our artificial intelligence service provider to analyze the question and provide you with a step-by-step solution.
    • We send your profile and educational information to our artificial intelligence service provider to create a personalized and efficient weekly study plan for you.
  • Communication: We may send push notifications to your device to inform you about your planned lessons, exams, or other important events.
  • Analysis and Improvement: We use your usage data to analyze application performance, improve our features, and develop new services.

4. With Whom We Share Your Information

The privacy of your information is fundamental to us. We only share your information in the following situations and with the following parties:

  • Service Providers: We work with third-party service providers to deliver the infrastructure and features of the Application:
    • Supabase: We use Supabase as our cloud database, authentication, and file storage infrastructure for all your data (profile, study plans, exam results, etc.).
    • Google (Gemini AI Platform): We use Google's Gemini AI models for AI-powered features such as question solving and study plan generation. During this process, relevant data, such as your question images and profile information, is sent to this service for processing.
  • Legal Obligations: If required by law or upon request from an official authority, we may share your information with the relevant bodies.

5. Data Security

We take industry-standard technical and administrative security measures to ensure the security of your data. All data transfers are conducted over encrypted connections, and your data is stored on the servers of Supabase, a provider known for its secure infrastructure.

6. Data Retention and Deletion

We retain your personal data as long as your account is active. When you delete a record from your solved question history, it is "soft-deleted" from our system and is no longer displayed to you. If you wish to permanently delete your account and all associated data, please contact us at banasor.development@gmail.com.

7. Children's Privacy

Our Application is intended for students preparing for the LGS and YKS exams and does not target children under the age of 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to promptly delete that information from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make a significant change to the policy, we will notify you through an in-app notification or by sending a message to your registered email address. Your continued use of the Application after the changes will mean that you accept the new policy.

9. Contact Us

If you have any questions or requests regarding this Privacy Policy, please do not hesitate to contact us at banasor.development@gmail.com.

Owner/Controller: BanaSor Education Technologies